Public Institution,
Organizational Diagnosis for the Business Innovation

Background and Client Requests

The client requested for innovative plans to reshape the reputation and status of the research institute in accordance with de-nuclearization policies and relieve the public’s anxiety and distrust on the nuclear energy business improve its management, research, communication and safety.

Key To Way’s Approaches

Key To Way carried out four major steps to address the client’s requests:

  • Step 1 – Established of organizational diagnosis criteria based on environment analysis and internal/external insights

  • Step 2 – Divided the organizational diagnosis into three areas: business management system, safety management system and research project management system

  • Step 3 – Established the direction and goals and derived necessary tasks for improvement

  • Step 4 – Reported to the management and applied additional insights

Outcome

  • Improved the flexibility of the research project portfolio to accommodate the changes in the government’s policy

  • Made improvements for a more flexible human resource management system and proposed alternative methods

  • Analyzed problems of the current reactive safety management system and proposed a transition to a proactive system for improvements in safety

  • Switched the compensation-oriented evaluation system into a system that focuses on human capital development